Working together with our customers for over 25 years
Award-winning providers and developers of EPOS & ticketing software solutions
Retail Integration is one of Ireland’s leading providers and developers of EPOS and ticketing software solutions. Our strong commitment and dedication to the retail and visitor attraction sectors is what sets us apart.
With over 25 years of experience, we have developed our own proprietary Meridian Retail and Meridian Experience systems. With our customer-centric approach and our first-class support, we are the partner of choice to many leading retailers and visitor attraction sites.
A selection of leading Irish retailers & visitor attractions we have worked with
What Our Customers Say
“Retail Integration supplies us with a best-in-class EPOS system that continues to provide us with the information that we require to manage our business. The support team provides prompt and effective solutions to any EPOS requests that we have. The team at Halpenny Golf highly recommend Retail Integration.”
Deputy Managing Director
“Meridian from Retail Integration has been an essential system within our company to help control and anticipate our stock needs. We have found Meridian simple to use but with the flexibility to generate the information best suited to our type of business.”
Owner & Company Director
“As a customer of Retail Integration for almost 20 years, I have always been exceptionally satisfied with the speed and efficiency of them solving technical issues (fortunately they arise very infrequently). The EPOS system is very user-friendly and simple in its day-to-day operations and the reports are likewise simple to produce. I would strongly recommend Retail Integration as an excellent company to conduct business with and for all your EPOS needs.”
“Retail Integration is incredibly straightforward to work with. The professionalism, flexibility and technical support provided to us is second to none. They don’t provide a system with a one size fits all mentality. They understood our requirements from the very beginning and provided us with a system that was simple, straight forward and easy to use, but also one that could go more in-depth when required. I would strongly recommend Retail Integration and look forward to working with them long into the future.”
Systems & Logistics Manager
“The Retail Integration Meridian EPOS system is superb. I was pretty sure about that when I signed up to have the system installed, but what I didn’t expect was the suburb level of support service available every day. Four months after installation, we are really happy with the system; learning more about it each week. The system is very easy to use and has fantastic functionality that enables us to streamline our business processes. I am only sorry that I didn’t replace our previous system with the Meridian EPOS system sooner! Thank you Retail Integration, you make our jobs so much easier.”
“Before we started using Meridian Retail from Retail Integration, we’d been using an EPOS system provided by a UK company. We encountered a lot of issues with this system and were fast to learn that the company did not share the same values we have. We also had major issues with the POS integration with our website and it was always very difficult to get any issues resolved. From the very beginning, Retail Integration has been great to work with. The installation of their EPOS system was easy and their support team is always on hand to help resolve any issues we may have. The system just works fantastically for us and we rarely have any issues which allows us to do what we do best and provide a first-class service to our customers.”
“For over a century we have prided ourselves on delivering the best retail experience to our customers. To position our business for the next generation of digital retail, we needed a technology partner that matches our commitment to quality. When we asked a number of retailers who they would recommend, one name kept coming up – Retail Integration. Their Meridian platform provides us with unrivalled EPOS & retail capabilities, from stock management and enhanced purchasing to a seamless customer experience. The flexibility of the system, and the expertise of their people, means we know Retail Integration will continue to meet our needs in the coming years as the business evolves.”
McAuliffe's Craft Shop
“We have been using Retail Integrations Meridian EPOS system for a good number of years now and have found it to be a very easy system to use while being a very powerful tool. I can import whole invoices into the system (with a few tweaks) using Excel saving hours adjusting cost prices etc,. The stock & sales reports are very detailed and easy to produce.
We only recently decided to go online and after a lot of time talking with web design companies and looking at the costs involved, Retail Integration added a “Shopify Integration Tool” which we decided to try. We weren’t disappointed. With the click of a button, products are added to the website and we just have to add images and a bit of product description. All in all, I highly recommend Retail Integration and thank them for their professionalism and prompt responses to any questions that I have had regarding EPOS or Online.”
We are delighted with our partnership with Retail Integration. Their support for us before and since installation has been excellent, while the Meridian EPOS system has fantastic functionality to help us understand and expand our commercial operations. Highly recommended.
Cathedral Manager & Dean’s Verger
Saint Patrick's Cathedral
“We’ve been customers of Retail Integration for 21 years! We have found the support team to be excellent; they seem to really enjoy their job and nothing is too much trouble.
In 2020, Retail Integration launched a new Shopify Integration Tool which enabled us to get our store online while maintaining full integration with our EPOS & stock management system. After several disastrous attempts to develop an ecommerce web site, this was a fantastic solution. We are very pleased to now have a transactional website and trust that Retail Integration will continue to service us and the website long into the future.”
“The deployment of the Meridian Experience multichannel ticketing system has been a game changer for us. It has delivered significant operational, revenue and customer experience benefits to our business.
From an operational perspective, now that our customers can book online, it has significantly reduced the length of time our staff have to spend selling tickets and managing customers entry into the facility. The ability to showcase and sell both of our courses on our website has led to an upsell and allowed us to fully optimise capacity management across both courses.
The end result of this is that customers spend much less time queuing, and have increased course choice, and an all-round more enjoyable experience. It is not often that a software solution provider can deliver such real business benefits to a customer, but that is exactly what Retail Integration have done for Rainforest Adventure Golf.”
Rainforest Adventure Golf
“From going into partnership with Retail integration, our business has begun to take steps forward. After 20 years with a different EPOS provider, RI has provided a fresher view of how their system can streamline our business and deliver us with the information we need in the timeframes that we require it to be available. The support team have been available whenever we have needed them, and I can’t thank Colin and the team enough for their ongoing support. We have been able to streamline our stocktaking process so we can complete them in a much more efficient way as well as using the in-store ordering system to ensure we get our goods into our stores at the right time to serve our customers. I am looking forward to seeing what developments RI make that will help us further enhance our business as we continue our journey with them into the future.”
John Paul Walsh
Stock Project Manager
“We have been a customer of Retail integration since 2016 and I cannot fault them in any way. The level of service and support they provide us with is exceptional. Nothing is ever too much hassle and the support team is always happy to help when and if we need them. We required an EPOS system that was flexible, easy to use, had multi-branch functionality, as well as extensive reporting and stock management capabilities. We didn’t think we could find an EPOS system that delivered everything we needed but the Meridian EPOS system delivered by Retail Integration provided everything and more. They have continued to understand our business and evolve as we do so that we can stay ahead of the game and provide our end customers with the best possible product and service. I cannot recommend Retail integration enough to anyone looking for an EPOS system. Trust me, you won’t be disappointed”.
Retail Integration have been an important business partner of Kylemore Abbey for over 20 years, and we are delighted to have deployed the latest version of the ‘Meridian Experience’ online ticketing platform. The solution’s ease of integration are important differentiating features, particularly from our own retail team’s perspective.
Learn how Retail Integration can transform your business
Meridian Retail, the complete EPOS system providing the advanced functionality and integrations that specialty retailers need, including online and instore stock management, reporting, till systems and customer support. Integration with all major payment and e-commerce providers.
Meridian Experience, the integrated, end-to-end retail and ticketing system for visitor attraction sites. Enabling Ireland’s leading visitor attractions to manage every aspect of their business, from ticketing and admissions to merchandising, food and loyalty programmes.