GENERAL SUPPORT QUESTIONS
At Retail Integration, we understand that buying an EPOS System is a big investment for a retailer which they cannot afford to get wrong.
Having been in business for over twenty years, we have worked with many retailers in a wide range of sectors. Our developers and support teams have a wealth of knowledge to share with you as a result of this.
We also have a large number of customers who have been through the process and are more than willing to share their experience.
Meridian is our own software and is developed in-house. Development is ongoing and constant. Bespoke development is available if required. Moreover, you have access to the people who wrote the software to come up with the best solution for you.
We provide training before the system goes in and as required on an ongoing basis.
Our award winning support desk is there to keep you trading 7 days a week.
Yes, we can supply hardware, if required.
The lead time is completely dependent on the requirements of the customer so call us today and let us help you upgrade your systems.
QUESTIONS ABOUT THE MERIDIAN SYSTEM
Yes , we can convert your existing data in the vast majority of cases and subsequently bring it forward into Meridian ensuring a seamless upgrade.
Yes, based on set Min/Max Stock Levels or sales activity. (It will even take into account days not in stock). The Purchase Order can be mailed directly to the supplier.
Meridian is able to apply almost any offer or promotion. This can be based on product, customer, location or time (or any mix).
Yes, Meridian offers an integrated loyalty scheme. The scheme can be used to reward your customers for their continued business. Not only can they earn points when they spend but they can also be notified of promotions and events. These can be tailored for them depending on their purchasing patterns.
Yes, gift cards and gift vouchers can be used with the system.
Meridian has cloud functionality, in that it updates HO on a continual basis. This ensures that information is virtually live. However we install licences locally. This, among other issues ensures that you can continue to trade regardless of the quality of the broadband connection.
Currently Meridian can run on any windows device that has at least 2MB of RAM
QUESTIONS ABOUT MERIDIAN INTEGRATION
Having an online presence is an essential aspect of retail. As such, we have integrated with a host of websites running on a number of platforms. Meridian can provide stock and pricing information to your site and in addition can take sales down for processing as frequently as you require.
Meridian integrates with a vast array of software and hardware solutions. These include, ERP Solutions, accounting packages, book-keeping systems, footfall counters, CCTV Systems and CRM to name but a few. This ensures that the retailer gets maximum benefit.