Supporting our retail & visitor attraction customers

Exceptional customer service & technical support

Have an issue or query?

Critical trade-impacting issues must be logged with our support desk by phone. Tickets logged via email are not reviewed by the support team out of hours.

Support Opening Hours

Software support is provided on a 7-day basis as follows:

Regular Cover:

Monday – Friday 09:00 – 18:00

Out of Hours Cover:

Thursday – Friday 18:00 – 21:00

Saturday – Sunday 09:00 – 18:00

Remote Support

Use the “Teamviewer” link to enable remote support when requested by our customer support desk.

Our website uses cookies to give you the best online experience. Please see our cookies or further details or agree by clicking the 'Accept all cookies' button. Alternatively, please click the Cookie settings button to adjust which cookies this website stores during your visit.

Cookie settings

Below you can choose which kind of cookies you allow on this website. Click on the "Save cookie settings" button to apply your choice.

FunctionalOur website uses functional cookies. These cookies are necessary to let our website work.

AnalyticalOur website uses analytical cookies to make it possible to analyze our website and optimize for the purpose of a.o. the usability.

Social mediaOur website places social media cookies to show you 3rd party content like YouTube and FaceBook. These cookies may track your personal data.

AdvertisingOur website places advertising cookies to show you 3rd party advertisements based on your interests. These cookies may track your personal data.

OtherOur website places 3rd party cookies from other 3rd party services which aren't Analytical, Social media or Advertising.