TYPICAL QUESTIONS & ANSWERS

Meridian | Some of your Questions Answered

Do you have other customers in the same sector?

We understand that buying an EPOS System is a big investment for a retailer which they cannot afford to get wrong. We have been in business for over twenty years and have worked with many retailers in a wide range of sectors and as a result our developers and support teams have a wealth of knowledge to share with you. We also have a large number of customers who have been through the process and are more than willing to share their experience.

Can you convert data from my existing epos system and bring it forward into Meridian?

Yes , in the vast majority of cases we can convert your existing data and bring it forward into Meridian ensuring a seamless upgrade.

Will Meridian be able to integrate with our website?

Having an online presence is an essential aspect of retail and we have integrated with a host of websites running on a number of platforms. Meridian can provide stock and pricing information to your site and take sales down for processing as frequently as you require.

Will Meridian be able to integrate with the other solutions I use?

Meridian has integrated with ERP Solutions, accounting packages, bookkeeping systems, footfall counters, CCTV Systems and CRM to ensure that the retailer get maximum benefit.

Will Meridian generate a Suggested Purchase Order?

Yes, based on set Min/Max Stock Levels or sales activity. (It will even take into account days not in stock) The Purchase Order can be mailed directly to the supplier

Can Meridian handle my offers and promotions?

Meridian will be able to apply almost any offer or promotion. It can be based on product, customer, location or time ( or any mix).

If we require bespoke development can you facilitate us?

Meridian is our own software and is developed in-house. Development is ongoing and constant. If you require bespoke development then you have access to the people who wrote the software to come up with the best solution for you.

Does Meridian offer an integrated loyalty scheme?

Yes, the integrated Loyalty Scheme can be used to reward your customers for their continued business. Not only can they earn points when they spend but they can also be notified of promotions and events that can be tailored for them depending on their purchasing patterns.

Does Meridian offer gift card functionality?

Yes, Gift cards and gift vouchers can be used with the system.

Is Meridian a “cloud based system”?

Meridian has cloud functionality, in that it updates HO on a continual basis ensuring that information is virtually live – however we do install the licences locally which, among other issues ensures that you can continue to trade regardless of the quality of the broadband connection.

What are the minimum hardware requirements for running Meridian?

Currently Meridian can run on any windows device that has at least 2MB of RAM

Will you provide training?

We provide training before the system goes in and as required on an ongoing basis.

Do you provide ongoing support?

Our award winning support desk are there to keep you trading 7 days a week.

Can you supply hardware?

Yes, we can supply hardware, if required.

What is the lead time for installation?

The lead time is completely dependent on the requirements of the customer so call us today and let us help you upgrade your systems.

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