RETAIL INTEGRATION SERVICES

MERIDIAN | EPOS Software

Consultation, Installation & Training

Ongoing Support & Maintenance

Equipment, Hardware & Consumables

Meridian | EPOS Software

CORE BENEFITS:

 

Functionality:

Meridian provides the full range of functionality required by any progressive retailer

 

Integration:

For non – core retail functionality we provide direct links to a number of widely used products including financials such as MYOB, SAP & Great Plains.

 

Flexibility:

Because we have developed Meridian in-house with our own developers we can offer flexibility with development and licencing structures

 

E Commerce:

We provide functionality to allow the retailer to integrate their on line store with their bricks and mortar presence.

Meridian | EPOS Software

KEY FEATURES:

 

TECHNOLOGY

  • Windows based software utilizing powerful SQL database

 

MULTI STORE FUNCTIONALITY

  • Ability to control all branches from Head Office
  •  Report from all branches in Head Office
  • Configure stores, tills and warehouse from Head Office
  • Live transaction updating across whole estate
  • Define rules re Inter branch transfer receipting

 

RESILIENCE

  • Tills can drop back to offline mode if there are network / communication issues ensuring uninterrupted trading

 

EMPLOYEE MANAGEMENT

  • Set up staff with access codes
  • Manage staff profiles
  • Restrict processes to senior staff

 

PRODUCT MAINTENANCE

  • Ability to create Size / Colour Matrix for fashion and clothing
  • Logical Category hierarchy with up to nine levels of analysis
  • Ability to set products up as tracked – ideal for warranty purposes
  • Set items up as kit items to facilitate special pricing while maintaining correct stock information
  • Preferred supplier set up with option to set up alternative
  • Apply trade discount and carriage applicable to supplier to give landed cost
  • Set stock as Active, Inactive, Obsolete
  • Set additional information e.g. price per kilo
  • Set Min / Max stocking levels
  • Sell in different pack sizes while maintaining stock integrity
  • Apply supplier’s barcode if available
  • Apply own / multiple barcodes to item
  • Set maximum discount that can be applied to product
  • Facility to load bulk stock information

 

REGISTER OPERATIONS

  • Identify Sales Assistant by code, swipe or biometrics
  • Powerful search functionality
  • Stock availability enquiry across whole estate
  • Multiple customisable button screens available
  • Ability to suspend and recall transactions
  • Ability to take deposits and process layaways
  • Return items to stock
  • E-mailable receipts
  • Gift receipts
  • Reprint recent receipts
  • Generate quotation
  • Apply special prices to customer
  • Bill to account
  • Giftcard and loyalty enquiry at till
  • GST Receipt
  • Comprehensive end of day reporting
  • Recording of floats, cash lifts and pay-cuts
  • Electronic audit roll search
  • Multiple tender types and split payment facility
  • Multi-currency tendering facility
  • Tourist tax refund processing

OFFERS AND PROMOTIONS

  • Sophisticated promotion and discount pricing
  • Restrict by branch, day and time
  • Facilities ”must include” item
  • Qualify by quantity or value
  • Restrict by customer type

 

REPORTING

  • Extensive sales reporting capabilities
  • Extensive stock reporting capabilities
  • Extensive purchasing reporting capabilities
  • Scheduled report distribution by e-mail
  • Reports can be viewed, printed or opened in Excel
  • Aged reports on Giftcard and credit notes
  • Items on hold for customers
  • Account transaction reporting
  • Batch printing / emailing of account invoice
  • Customisable reports and designer (for advanced users)

 

ORDERING AND REPLENISHMENT

  • Full Purchase Order (PO) facility
  • Sophisticated replenishment ordering
  • Match delivery to PO with ability to leave shorts as outstanding
  • Match deliveries to outstanding customers orders
  • Enquire on orders and deliveries
  • Branch transfer and reporting

 

 

LABELLING

Print labels to print based on:

  • Specific items
  • Goods Received Note (GRN)
  • Items uploaded from handheld scanner Purchase Order
  • New Products
  • Price Changes
  • Future Pricing

 

STOCKTAKING

Full stocktaking and reporting functionality by:

  • Full stock list
  • Department, Supplier or Season
  • Specific items

 

LOYALTY & GIFT CARDS

  • Maintain multiple schemes
  • Apply promotions specifically for loyalty customers
  • Award loyalty points based on activity
  • Award bonus points
  • Specify redemption rules
  • Top up gift cards
  • Identify loyalty customers based on profile or behaviour
  • Control account reporting

 

TOURISM FUNCTIONALITY

  • Membership administration
  • Photo verification at till
  • Tour Booking
  • Time and capacity limited tour functionality
  • Online booking interface capability
  • Ticket Printing
  • Visitor nationality capture
  • E-mail tour booking confirmation
  • Bar / Restaurant system with table service

Meridian | Realtime Sales App

CORE BENEFITS:

 

Sales in Real time:

Check out your sales at the touch of a button … anywhere, in real time.

 

Multi-site:

Sales aggregated across all sites – check one store’s results or the total for all.

 

Category Functionality:

Split out your sales by category. Check out the top performers … and those which are not performing.

 

Try it for yourself … download it today.

DOWNLOAD:

Meridian | Some of your Questions Answered

Do you have other customers in the same sector?

We understand that buying an EPOS System is a big investment for a retailer which they cannot afford to get wrong. We have been in business for over twenty years and have worked with many retailers in a wide range of sectors and as a result our developers and support teams have a wealth of knowledge to share with you. We also have a large number of customers who have been through the process and are more than willing to share their experience.

Can you convert data from my existing epos system and bring it forward into Meridian?

Yes , in the vast majority of cases we can convert your existing data and bring it forward into Meridian ensuring a seamless upgrade.

Will Meridian be able to integrate with our website?

Having an online presence is an essential aspect of retail and we have integrated with a host of website running on a number of platforms. Meridian can provide stock and pricing information to your site and take sales down for processing as frequently as you require.

Will Meridian be able to integrate with the other solutions I use?

Meridian has integrated with ERP Solutions, accounting packages, bookkeeping systems, footfall counters, CCTV Systems and CRM to ensure that the retailer get maximum benefit.

Will Meridian generate a Suggested Purchase Order?

Yes, based on set Min/Max Stock Levels or sales activity. (It will even take into account days not in stock) The Purchase Order can be mailed directly to the supplier

Can Meridian handle my offers and promotions?

Meridian will be able to apply almost any offer or promotion. It can be based on product, customer, location or time ( or any mix).

If we require bespoke development can you facilitate us?

Meridian is our own software and is developed in-house. Development is ongoing and constant. If you require bespoke development then you have access to the people who wrote the software to come up with the best solution for you.

Does Meridian offer an integrated loyalty scheme?

Yes, the integrated Loyalty Scheme can be used to reward your customers for their continued business. Not only can they earn points when they spend but they can also be notified of promotions and events that can be tailored for them depending on their purchasing patterns.

Does Meridian offer gift card functionality?

Yes, Gift cards and gift vouchers can be used with the system.

Is Meridian a “cloud based system”?

Meridian has cloud functionality, in that it updates HO on a continual basis ensuring that information is virtually live – however we do install the licences locally which, among other issues ensures that you can continue to trade regardless of the quality of the broadband connection.

What are the minimum hardware requirements for running Meridian?

Currently Meridian can run on any windows device that has at least 2MB of RAM

Will you provide training?

We provide training before the system goes in and as required on an ongoing basis.

Do you provide ongoing support?

Our award winning support desk are there to keep you trading 7 days a week.

Can you supply hardware?

Yes, we can supply hardware, if required.

What is the lead time for installation?

The lead time is completely dependent on the requirements of the customer so call us today and let us help you upgrade your systems.